Healthcare has AI on its radar. There is great interest in the many technological possibilities, but there are also many questions and challenges. Inetum and Microsoft organized a roundtable with various actors in the sector, including Familiehulp, i-mens, UZ Gent, UZA and ZAS, to discuss how healthcare currently views AI. 

The Women in Data Science (WiDS) conference in Ghent, held on May 17, is part of a global initiative designed to inspire and educate data professionals worldwide, regardless of gender, and to support women in the field. Two of our colleagues, Rossana Della Ghelfa (Smart Data Consultant) and Cin Vermeiren (Smart Data Specialised Sales), attended this first-ever WiDS conference held in Belgium, and they are happy to share some insights with you.

On Friday, May 17, I had the pleasure of attending Czech Dreamin’, a Salesforce conference for the user community in Europe. Established in 2019, it has become Prague's leading Salesforce event, offering an unforgettable blend of learning experiences, engaging activities, and networking opportunities. Here are some personal reflections on this inspiring day.  

In an uncertain economy and a rapidly changing technology landscape, finding new ways to foster productivity and employee engagement are critical to the success of today’s businesses.  Companies with a strong innovation culture stand to benefit from the advent of GenAI as they are uniquely positioned to utilize AI capabilities to find strategic value in new revenue streams through automation. Utilizing Salesforce Einstein AI capabilities will help in placing organizations in a leadership position in the competitive landscape.  

Since the release of ChatGPT by OpenAI in September of 2022, Generative AI (GenAI) has been the main topic of almost all technology conversations.  Companies have been rushing to release GenAI tools to supplement their solutions and corner what is predicted to be a $1.3 Trillion industry over the next 10 years. In March of 2023, Salesforce introduced Einstein GPT, a generative AI tool to be utilized in conjunction with other Salesforce Cloud products and has continued to enhance and expand its capabilities.

More and more companies are integrating information technology, such as sensors and other IoT devices, into their operational systems. This convergence of IT and OT, in addition to a lot of benefits, also brings additional security risks. To cover these risks, companies need a solution as well as a partner that master both domains, such as Fortinet and Inetum.

More and more organizations are using Microsoft Teams not only as a virtual meeting room, but also as a cloud-based call center. As a result, the demand for additional, more advanced telephony options for the platform is also growing. “Anyone looking for specific functionality tailored to reception, a service desk or a large contact center will find the perfect complement to Microsoft Teams Calling in Tendfor’s range,” says Tom Vanderstraeten, Technology Expert Modern Workplace at Inetum.

Smals has awarded two framework agreements to Inetum Belgium. These agreements strengthen the safety and integrity of citizens' data and digital communication channels.

Our enthusiastic team of Salesforce experts includes a lot of fun and interesting people. Today, we speak with one of the newest team members, she came all the way from the USA to join our team. Meet JoAnn Culbertson, a seasoned Salesforce Architect with over two decades of experience in the field. Let's delve into her journey, insights, and the fascinating world of Salesforce.

Economic uncertainty has significant implications for IT investments, according to the recent Beltug B2B Market Study 2023. Among large organizations, 34% expect delays in IT projects due to inflation, and for nearly half, labor market tightness is leading to project postponement. Organizations want to adapt quickly to these challenging times, and let IT as a Service provide a solution. So it’s no surprise to see the evolution toward OpEx services continue. The Canalys research firm provides a concise motivation for switching out the existing, rigid CapEx model for a new, more flexible OpEx model when IT comes to investments in IT.

There are many reasons to make the move to the public cloud. And they’re all good reasons, too. Still, it’s a big step, which you need to take with consideration and good preparation. Recent research by Beltug also shows that opinions remain divided. As experienced experts, Inetum is happy to help you start your journey to the cloud correctly and bring it to a successful conclusion. We’ll help you get started with tips from our cloud experts.

In the current economic context and due to the tightness in the IT labor market, a lot of flexibility, efficiency and resilience is needed in organizations. As a result, the role of nearshore solutions is becoming increasingly prominent. Our "glocal" strategy is an answer to that need: we offer our customers the intimacy of a local board, with a strong focus on customer intimacy, and the expertise of international shared service centers (SSCs).