Digitization isn't an event - it's a mindset, an ongoing process. Today's operational aspects continue to tick over, while tomorrow's new challenges are rushing towards us. Where are you positioned when it comes to digitization? Are you digitally strong and streets ahead of the competition? How digital and interactive are your customer communications? Take our test! We're sure to be able to give you a few tips. If you find yourself nodding as you read this blog, then you still have work to do.