Case studies

When the sales department of IC Verzekeringen - CI Assurances started to feel limited by the constraints of Excel, the Belgian insurance broker decided to switch to a professional CRM solution. It chose Salesforce Financial Services Cloud for Insurance, a cloud CRM platform specifically tailored to the insurance sector. Inetum-Realdolmen assisted IC Verzekeringen - CI Assurances with the implementation.

When it comes to migration projects, implementing new technology is only half the battle. The other half consists of effectively integrating the new technology within your organization. To ensure all employees at the various municipal departments are fully involved in the migration to Microsoft 365, the Diepenbeek local government called on the expertise of ICT partner Inetum-Realdolmen.

Geluidsoverlast kan uitgroeien tot een ware plaag die de leefbaarheid voor de inwoners in het gedrang brengt. Met nieuwe technologie, zoals artificiële intelligentie (AI) en het Internet of Things (IoT), wil de drukke studentenstad Leuven dit aanhoudende probleem beter in kaart brengen en vooral effectiever aanpakken. Inetum-Realdolmen werkte als partner mee de oplossing uit.

However indispensable ICT is to the successful running of local government, it doesn't alter the fact that a municipal administration is not an ICT company. With this in mind, the municipality of Sint-Martens-Latem took the decision to migrate its ICT infrastructure to the cloud as far as possible. The municipality turned to ICT partner Inetum-Realdolmen for the migration as well as the administration and security of the new ICT environment.

Diepenbeek's local government updated all its computers in only two weeks. Their IT department decided to go with Inetum-Realdolmen's WPaaS, a plan that provides both the necessary hardware and various managed services. "This gives our employees everything they need to make the move to a fully digital way of working."

If the coronavirus crisis has taught us anything, it's that a well-thought-out and dynamic emergency plan is an absolute necessity. This is true for businesses and governments – and especially for hospitals and other critical care facilities. The healthcare group GZA was able to take its emergency planning to the next level with the help of ICT partner Inetum-Realdolmen and the Microsoft Power Platform.

On the advice of IT partner Inetum-Realdolmen, the City of Ypres has replaced their existing storage infrastructure with a smart solution from NetApp. This is a better fit for both their current and future needs. "Furthermore, thanks to an existing framework agreement with the City of Bruges, we were able to obtain it very quickly and at a good price," says Dieter Bulcke, head of Ypres' IT department.
 

Agidens resolutely opted for a standardized approach to its sales process. Inetum-Realdolmen implemented Microsoft Dynamics 365 Customer Engagement as a unique source of truth. This tool gives the sales organization a 360° view of its customers. The resulting efficient communication and clear reporting contribute to a much more effective way of working.

Matexi employees have easy access to all kinds of data and applications. And in the years ahead, the importance of digital cooperation at the project developer will only intensify. The company relies on a fully renewed core infrastructure, designed and implemented by Inetum-Realdolmen.

Employees are no longer tied to their home base. They work in the office, at home or on the road. In order to guarantee the availability of its employees via telephone and video under all circumstances, AR Metallizing made the switch to Microsoft Teams. Inetum-Realdolmen plotted out the appropriate solution and accompanied the migration.