Case studies

Every book by a Belgian author is collected by the National Scientific Library of Belgium (KBR). Many of the books in the warehouse had not yet been entered into the online catalogue, making them effectively invisible to the public. Inetum-Realdolmen built a tool on the Microsoft Power Platform that allowed the library to process and validate the data using Artificial Intelligence. It is a powerful application that allowed KBR to process 19,000 scans of title pages fairly quickly, which would have taken an average cataloguer nearly five years to do.

Whenever you store your data in the cloud, you as a company remain responsible for that data's security. De Watergroep found a solution from AvePoint that offers protection against data loss. Inetum-Realdolmen, which proposed AvePoint's cloud backup, is responsible for its management and support. "They take the burden off our IT team," says Philip De Ruyck, ICT Operations Team Manager at De Watergroep. 

Hybrid, transversal collaboration that is both secure and efficient: that’s what Inetum-Realdolmen achieved with Microsoft Teams at NIRAS and Belgoprocess. Now they can communicate internally and externally and exchange information without a care. Inetum-Realdolmen provided the necessary change management to support the process and prepare NIRAS and Belgoprocess for further digitizing.

Laptops and tablets are increasingly becoming standard items at Flemish schools. For both students and teachers, these convenient devices are unmissable for everyday learning. That’s why GO! Middenschool Halle has chosen WpaaS, a service provided by ICT-partner Inetum-Realdolmen.

When the sales department of IC Verzekeringen - CI Assurances started to feel limited by the constraints of Excel, the Belgian insurance broker decided to switch to a professional CRM solution. It chose Salesforce Financial Services Cloud for Insurance, a cloud CRM platform specifically tailored to the insurance sector. Inetum-Realdolmen assisted IC Verzekeringen - CI Assurances with the implementation.

When it comes to migration projects, implementing new technology is only half the battle. The other half consists of effectively integrating the new technology within your organization. To ensure all employees at the various municipal departments are fully involved in the migration to Microsoft 365, the Diepenbeek local government called on the expertise of ICT partner Inetum-Realdolmen.

Noise nuisance can become a real scourge that threatens the quality of life for residents. With innovative technology, such as artificial intelligence (AI) and the Internet of Things (IoT), the busy student city of Leuven wants to improve the identification of this persistent problem and, above all, tackle it more effectively. Inetum-Realdolmen was a partner in developing the solution.

However indispensable ICT is to the successful running of local government, it doesn't alter the fact that a municipal administration is not an ICT company. With this in mind, the municipality of Sint-Martens-Latem took the decision to migrate its ICT infrastructure to the cloud as far as possible. The municipality turned to ICT partner Inetum-Realdolmen for the migration as well as the administration and security of the new ICT environment.

Diepenbeek's local government updated all its computers in only two weeks. Their IT department decided to go with Inetum-Realdolmen's WPaaS, a plan that provides both the necessary hardware and various managed services. "This gives our employees everything they need to make the move to a fully digital way of working."

If the coronavirus crisis has taught us anything, it's that a well-thought-out and dynamic emergency plan is an absolute necessity. This is true for businesses and governments – and especially for hospitals and other critical care facilities. The healthcare group GZA was able to take its emergency planning to the next level with the help of ICT partner Inetum-Realdolmen and the Microsoft Power Platform.