Case studies

Agency for Agriculture and Fisheries moves from fragmented customer contacts to streamlined and efficient customer service with Salesforce

CAIROX BELGIUM is a leading supplier of products and systems for heating, ventilation and air conditioning and offers total solutions for HVAC projects for professional installers and engineering offices. RAW facilitates CAIROX BELGIUM in its growth and efficiency.

Continental Sweets is committed to socially responsible and sustainable growth and aims to become the growth engine of confectionery in the Benelux. RAW, Inetum’s total ERP solution, will help them in this growth ambition.

Warm, human care combined with technological tools, resulting in better care: that’s the ambition of the i-mens healthcare organization. "A formula such as Workplace as a Service, as marketed by Inetum, is helping us achieve that ambition," says Guy Vervaet, Director ICT, Data & Strategic Projects at i-mens.

In September 2023, the White Yellow Cross will launch mijnWGK, its new mobile app. This is aimed at patients and their caregivers and aims to ensure even better care delivery. This initial version makes it easy for patients to track care data. The White and Yellow Cross is working with Inetum Belgium to create an app that will enable a good patient experience through functionalities such as real-time predictions of heathcare workers’ arrival times, a chat function and AI-driven monitoring of disease progression.

Discover how Oxfam Belgium transformed its IT environment through the implementation of Microsoft Dynamics 365 ERP, enhancing efficiency and strengthening its mission to combat inequality and climate injustice.

Antwerp University Hospital (UZA) has successfully implemented new electronic health records (EHR) through a combination of industry-specific and technical expertise. The hospital asked Inetum Belgium to support it through this critical transition.

Vanheede Environment Group optimizes its processes through innovation. That required a digital transformation, backed by a revamping of both the data center and the employee workplace. Vanheede called on the expertise of ICT partner Inetum-Realdolmen to successfully meet both challenges.

The elimination of the revolving counter caused quite a stir among owners of solar panel with digital meters in recent years. To address their complaints, the Flemish government agreed to a one-off premium for people who made an energy-saving investment. Since the summer of 2021, the premium can be requested via an application that Inetum-Realdolmen developed together with Fluvius, the grid company that manages Flemish public utilities in the streets (electricity, natural gas, sewage, cable distribution and heat).

The user interface of the Collaborative Healthcare Platform (CoZo) needed updating. Our experts dove in with CoZo and healthcare providers and through an iterative process built an intuitive, secure and responsive user interface. Now when someone logs in, they immediately see their documented medical history from all corners of the medical landscape. A UX process with impact, the platform is currently visited around 100 times per minute at peak times.