Salesforce

The digital transformation has led to extensive digitalization and automation. Intelligent customer management makes it easier to track individual customers throughout their journey. The current technology creates impressive opportunities for segmentation and personalization.

Using a Customer Relationship Management (CRM) tool, you can manage all your company's relationships and interactions with current and potential customers. This improves both customer retention and your responsiveness to customer needs. After all, they are accustomed to individual attention and now expect this of companies.

Cloud-based

Applications are increasingly being provided ‘as a service’, i.e. in the cloud instead of on your own servers. This eliminates expensive startup costs and the need for software maintenance, and everyone can access the most up to date and reliable data anywhere, anytime, and with any device – with the requisite focus on security. Furthermore, you always work with the latest software version, ensuring that you receive early access to the latest trends and technologies.

Fast

Make use of the available data in real time to minimize your Time to Value (TtV).

Scalable

For both large and small companies.

Innovative

Salesforce is constantly seeking out innovation and provides three free updates per year for as long as you have your subscription. This means your company regularly benefits from new features and functionalities to provide an all-important competitive edge.

Integrable apps

All Salesforce sales, marketing and customer service solutions are based on a shared CRM platform, so that your employees have comprehensive information about all customers.

A unique partner

Realdolmen is an official Salesforce Silver Consulting Partner and offers consultancy services for Salesforce products such as Sales Cloud, Marketing Cloud, Salesforce Pardot and Service Cloud.

We are a reliable partner and are familiar with complex CRM projects. Realdolmen distinguishes itself by functioning as a one-stop shop while offering local anchoring and a presence on the Belgian market.

We begin at the beginning, exploring your CRM strategy and needs together. To address them, we set up a Salesforce environment, which allows us to develop customized features. On request, we can support your Salesforce environment during its entire life cycle. In addition, we will keep you informed of Salesforce innovations and assess their value to your organization. In other words, as your partner we will take on the entire process: from analysis to implementation, training and support. We can develop a Salesforce environment to meet your needs for both SMEs and larger enterprises. This is always based on the latest knowledge. Our accredited education center ensures that our consultants acquire all the necessary certificates.