Dynamics 365 Customer Engagement is a complete modular solution for optimal maintenance of your customer relationships. Depending on your needs, the modules can be commissioned separately, in phases or in an integrated manner.
Microsoft Dynamics 365 Customer EngagementCRM
Convinced there is added value for your company?
Realdolmen is the ideal partner to assist you with setting up and maintaining a customer engagement journey. We get involved in the definition and scope of the project, take care of the implementation and are available to answer any questions you may have later.
Start at the beginning
With a D365 Awareness & Design Study, we use co-creation and visual facilitation to take the initial steps. Together, we can define the correct configuration for your specific needs and wishes in order to achieve the best results. Our proven project methodology ensures smooth implementation and makes sure that the tools implemented are used correctly and willingly.
With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business - and delight your customers.
If you are using Microsoft Dynamics CRM on-premise and wondering if migrating to Dynamics 365 (online) is needed or useful for your company, here's some information to start you off.