MSDYN365 migration

Migrating from Microsoft Dynamics CRM on-premises to Dynamics 365

Why switch to online?

The rapid advance of technological developments and digital transformations can no longer be stopped. Your company is undoubtedly also undergoing changes at the moment, with cloud applications becoming increasingly common.  

If your company is still using Microsoft Dynamics CRM/AX on-premises and you are wondering if migration to Dynamics 365 (online) could be necessary or useful, here is some information to get you started.

Why migrate to the Cloud?

One of the major changes within the IT landscape is that more and more applications are being provided “as a service” and run in the cloud instead of using your own servers. This includes business applications such as CRM, ERP and financial suites.

A few questions to ask yourself to determine the added value of cloud applications for your company:

  • Do I need new applications that will support my company’s digital transformation?
  • Do I want to replace the silos and multiplicity of applications within my company with a scalable, customized solution, integrating all functionalities?
  • Do I want to offer my employees optimal support through role-based environments that maximize efficiency for better business results?
  • Can I improve the security, privacy and reliability of sensitive business data by storing it in highly secure, state-of-the-art data centers?
  • Is there no more support for the current versions of my (on-premises) software and do I find this concerning?

Microsoft Dynamics 365 can answer these questions, and others within your business as well.

Why Dynamics 365?

  • Dynamics 365 combines various applications such as CRM and ERP in one platform: not just Sales, Service and Marketing, but also Finance & Operations, Human Resources, Project Service Automation, Customer Insights, Field Services and more.
  • Links to Office 365, LinkedIn, Azure, etc.
  •  Thanks to Microsoft's open ecosystem, you can address your various business requirements via one and the same platform, which unites both Microsoft applications and third party applications, in order to meet your company's unique requirements.
  •  You no longer have to manage and maintain your own servers, nor do you lose time and money due to an application's maintenance downtime.
  •  You always work with the new, latest version. Often, new versions are released for the online version only, remaining unavailable to you as a user of the on-premises version.
  •  You only pay for what you use. That's more flexible and easier on your wallet, too.

Furthermore, Dynamics 365 is a hybrid environment, so you can switch to the cloud in stages, at your company's own pace.

Microsoft Dynamics 365 Is Much More than ERP, CRM, HR, etc.

Dynamics 365 is a business platform that supports organizations in their digital transformation. Thus it includes a few standard applications to help with this:

  • Portals: Build a digital platform for collaborations with customers, employees or suppliers. Examples include a self-service portal, an event page, a discussion forum, etc.
  • Social Engagement: Follow what's being said about your organization on Twitter, Facebook or LinkedIn, and take action.
  • Contact Center functionality: Communicate using your customers' preferred channels anywhere, anytime.
  • The customer's voice: Easily conduct surveys to better measure customer satisfaction. 

What Does Inetum-Realdolmen Offer You?

 Thanks to our strong partnership with Microsoft, we offer a well-thought-out, end-to-end migration program to help organizations using Dynamics CRM/AX migrate to Dynamics 365. The benefits of the program include:

  • personalized guidance, a clear roadmap and comprehensive information
  • migration assessment for an in-depth analysis of Dynamics 365 migration options based on scope, effort and budget; and 
  • exclusive offer and access to Microsoft’s financial support when moving to the cloud.

Want to learn more?

Would you like to know if Dynamics 365 is suitable for your company? Are you looking for advice on migrating your on-premises Dynamics CRM environment to the cloud?

To get there, together!

Let us know how we can help. We’ll happily take your ICT concerns off your hands and work together with you on your organisation’s future.

Contact us