From planning technical interventions through to follow-up reporting: field service activities inevitably involve a great deal of administration. Fortunately, the days when such tasks had to be completed using pen and paper are now becoming a thing of the past. Today, Realdolmen's field service engineers hit the road with a tablet in hand, while their digital reports are made centrally accessible virtually instantaneously.

Many companies are currently transitioning from physical servers to a virtual environment. The cloud is flexible, scalable and entails fewer operational costs. By using cloud services in addition to your own servers, you opt for less worry on both the financial and technical level.

A combined infrastructure also presents organizations with challenges. “Organizations that choose to have a hybrid infrastructure will reduce costs and step up efficiency,” Mishra says. “At the same time, a hybrid environment will increase complexity.” According to research by Vanson Bourne, 70% of organizations find their hybrid infrastructure more complex than traditional IT.

How do you opt for safety and flexibility for just under half of the amount you spend now? As leading IT service provider, Realdolmen has reflected on this question too, and that led us to develop a solution for the operational and financial challenges many companies experience.

The options for being physically present somewhere are scarce right now. A virtual equivalent of a place, product or process can help. A Digital Twin is a fully-fledged digital alternative to reality. Actually it's even more, because you get an extra layer of information on top of the existing physical situation. Countless applications are imaginable, even for relatively small companies or companies with modest budgets. Here we refute some myths and show the added value in various contexts.

Rolling out a new workplace takes just a few minutes, and employees don't even have to stop by the IT department.

Separate (virtual) servers for each application? With the arrival of containers, that idea is gradually becoming outdated. Yet while the number of containers at companies is soaring rapidly, the need for efficient management is essential. And that's exactly where Red Hat OpenShift comes in.

Windows Virtual Desktop (WVD) is a new cloud-based desktop and app virtualization service. WVD has been available on Microsoft Azure since September. Is this really a new thing, though? Haven't VDI (Virtual Desktop Infrastructure) and SBC (Server-Based Computing) been around for some time? Of course! What makes the difference is that WVD offers more flexibility, a better user experience, easier management and lower costs.

A healthy life balance is more important now than ever. The mental and physical well-being of our employees is also of paramount importance. It takes a great deal of energy and resilience to overcome all the challenges posed by work and our private lives. To provide our employees with extra support and guidance, we organized an online inspiration session on Mental Hygiene, which was overseen by Professor Ralf Caers. We would like to take the time to share what we've learned with others!

An intranet is the main access point for employees at both large and smaller organizations. This certainly applies to the 2,100 or so members of active staff at Flemish radio and television broadcaster VRT. Relying on positive past experience, VRT called on Realdolmen to help update and reconstruct their existing intranet within Office 365's modern SharePoint environment.

It's time to see a new digital reality in the insurance industry. In the post-digital transformation era where you need to go the extra mile, a lot of insurance companies are struggling with many challenges. These include managing the number of channels they use to interact with customers, new competitors from surprising corners, or evolving organizational needs.

Technology is always in motion. New functions are added to tools almost every day to help you create more added value. As we approach the end of the year, let’s look at the innovations Microsoft has in store for Power Platform. Our experts are already excited!