There’s a well-known saying: ‘It’s difficult to make predictions, especially about the future.’ And it’s becoming even harder if you listen to the current generation of futurists, who are all talking about ‘singularity’. But what does singularity mean, and do you need to think about it?

Want to ensure your employees have access to their trusted digital work environment at any time and from any location without any concerns about hardware, software, updates or maintenance? That's the promise Realdolmen upholds with Workplace as a Service.

In these disruptive times, no one can tell us with certainty what lies ahead of us tomorrow. The future is hazy and every company has to learn to deal with this. Our masterclass on digital transformation 4.0 for 'futureproof business modelling' focused on raising some lighthouses on the horizon, so that participants can give their business a clear direction in this rapidly changing world.

Companies know that being innovative is essential for survival in today's 'VUCA' world^* and that new technologies can help them with this. Although a growing number of companies are actively working on innovation, organizations often can't see the wood for the trees due to the abundance of technological possibilities available. We seek to clarify the added value of innovation for them and build a pragmatic bridge from the abstract to the concrete, adapted to their specific context. We do so in various ways, which we would like to share with you in this blog post.

There is much discussion regarding whether agile implementation is possible with a package such as Dynamics 365. Unlike a tailored application where all the options are open, a package comes with many predefined functions. The customer's needs often are adapted to the package instead of the other way around. This is also why you regularly hear that you should avoid agile package implementations. However, we believe an agile approach can be applied to all projects, including D365. Of course, there are certainly a number of recommendations that must be considered.

Taking a team of around 100 members away from their customer sites for an entire afternoon seems like a fairly radical move, but that is exactly what our BAPM team does once a year. On this one afternoon, we take the time to focus on one thing: to use new knowledge to connect with each other and with the rest of the organization.

According to Frost & Sullivan, by 2020 customer experience will have replaced price and product as the greatest distinguishing factor. The customer has been king for a long time, but in today's digital age customers also like to be addressed personally as emperor and admiral. No ranking is high enough, which means the focus on customer experience is a top priority at every business table. How do you create a majestic customer experience?

Challenging your current status quo is uncomfortable, and this is why change is always accompanied by lots of excuses about why not to change. This is fatal in business, where standing still is really going backwards. We will be happy to help you to invalidate all the excuses you can think of for not innovating.

The value of predictive maintenance comes not only from replacing old technology with new technology. The powerful combination of algorithms and the human-computer symbiosis can take your maintenance to a higher level.

It may seem like it's a profession from a long time ago, but nothing could be further from the truth: in Flanders, multiple rat control teams spend each day studying and catching rats and other animals that you would rather not have running around your floor. They have been using an app to help them in their work for a few years now. The enchanting qualities of the flute have been replaced by the power of technology.