Realdolmen started by ensuring that above all there were open lines of communication with Alpro, and by closely observing the working methods of Alpro's employees. The end result was a transparent and realistic step-by-step plan that everyone was enthusiastic about. Using this co-discovery approach, Realdolmen set up an effective and targeted framework that was bound to succeed. They next captured the attention of the O365 users via a stylish poster campaign that involved Ally, the company mascot. Thanks to this, Alpro's employees were aware that various training sessions would soon be rolled out and became enthusiastic.
In a second phase, a level playing field was created for all the employees' knowledge of O365 via a basic training course, and all the software was updated to the most recent version. As some of Alpro's employees used specific O365 tools and apps, more specific training sessions were also scheduled, in order to fully integrate these as well. Finally, Realdolmen coached the end-users during the final switch-over and the employees ended up leaving the old tools behind.