Infrabel is the infrastructure manager for Belgian railway tracks and is responsible for the maintenance, modernization, expansion and management of the railway network. Infrabel's Asset Management team sought out a project & portfolio management approach and associated application in order to increase the efficiency of their projects. They opted for Microsoft Project Server and initially went looking for a partner which could take care of the tool setup. "What began as a service to increase maturity in project management grew into a partnership in which all aspects were addressed: from configuration to customization and coaching of internal users," explains Mathias Vanden Auweele, project manager in the Asset Management team and the initial driving force behind Smile 2.0.
