The modern workplace is becoming increasingly digital. At the same time, organizations are no longer afraid to outsource the setup and care for that digital workplace to an experienced ICT partner, and Inetum-Realdolmen offers an attractive flex formula in a transparent pay-as-you-use model, Workplace as a Service. In addition to the hardware itself, WpaaS also includes a number of managed services, from various support services to the maintenance and replacement of workstation devices.
“As always, our ambition is to unburden the customer as much as possible,” says Mommaert. “But of course, the customer decides exactly how far they want to go in this unburdening. Depending on their specific needs and financial resources, we offer various packages from which they can choose as they see fit."
Benefits at a glance
The benefits of such a WpaaS formula are as numerous as they are definite, first and foremost for the workplace users themselves, who can work smoothly in their familiar digital work environment anytime, anywhere. But it also benefits the CIO, the CFO and even the HR manager. For example, switching from a capex to an opex model for ICT spending allows the CFO to manage costs more efficiently, and often at substantial savings.
The HR manager can boast of having more satisfied employees who are easier to train, even remotely. The innovative WpaaS concept also provides an additional incentive to attract new and above all, young employees, who will always have in it a modern ICT toolbox tailored to their needs. Last but not least, WpaaS also helps to get new employees trained and up and running quickly. This proved especially useful during the COVID pandemic, when mandatory work from home was the order of the day and even onboarding had to be done remotely.
“Partly because of that pandemic and the resulting scarcity of parts and products, many organizations have been purchasing all kinds of hardware in a hurried, panicked way over the past few years. Not all that hardware was equally easy to implement,” recalls Mommaert. “What's worse is that they are often also saddled with a very heterogeneous PC fleet, which is also not always easy to manage. Thanks to our WpaaS solution, their CIO has already been relieved of this worrisome situation. After all, we are taking over the management of their PC inventory.”
Three financial formulas
“In fact, thanks to our new, expanded WpaaS offering, the CIO can restandardize a heterogeneous PC inventory,” continues Mommaert. To this end, Inetum-Realdolmen is launching the Buy Back formula, where it takes over the customer's depreciated devices under a WpaaS agreement and pays them the residual value of those devices, generating extra cash for them. The acquired devices can then be replaced by new ones that strengthen the homogeneity of their PC inventory.
In a second formula, Inetum-Realdolmen takes over the customer's devices and then leases them back to the customer. The Sale & Lease Back formula is designed for devices that have not yet been fully depreciated. “We take over the monthly depreciation cost and in turn bill it to the customer within the framework of a WpaaS contract.”
The Flex formula allows the customer to flexibly deploy a number of devices from their PC inventory, lending itself primarily to efficient employee onboarding and offboarding. When an employee leaves the organization, we will pick up his or her device, erase it and put it in stock with us. This allows the customer to set up their own stock– albeit limited–without having to pay for it. At that point, the charges for both the device itself and the associated services also expire. In other words, the customer only pays for what they actually use.”