IT plays an ever-increasing role in companies achieving their strategic growth plans. This also means that companies' business-critical processes and services depend more and more on technology. A technological failure or breakdown of any kind can be disastrous for business continuity.
Consequential damage and impact
Business continuity refers to an estimate of the consequential losses to your business in the event that a critical business process or system fails. Each company needs to identify for itself what that impact is. The impact will largely determine the measures to be taken to ensure continuity and availability within your company. Businesses that are closely intertwined with IT are likely to worry more about its availability. Other companies will have different considerations. A good cost-benefit analysis can help you determine what the continuity of your business is worth to you and what is the best way to ensure it. If the impact of a fault or breakdown is relatively small, the resources required to guarantee continuity are likely to be fairly small too, and vice versa.
Disaster Recovery and business continuity
Whatever the business impact, it is important to develop a Disaster Recovery plan to secure your business continuity. Disaster Recovery means literally recovery following a disaster. It refers to the actions required to get the IT infrastructure operational again and restore any lost data. The main aim is to minimize the impact of a disaster. Disaster Recovery is therefore part of an overall business continuity plan covering not only IT and data, but also procedures and processes, people and buildings.
Many companies are still insufficiently aware of the importance of a good Disaster Recovery policy, even though more and more businesses now have an IT infrastructure that must be available 24 hours a day. There are any number of examples: financial institutions, hospitals, insurance companies, online retailers of all sizes, etc. Any malfunction they face will often result in significant financial losses. Of course, Disaster Recovery is about much more than just the financial aspect. Downtime may also result in a damaged reputation and image, loss of confidence and operational consequences for the company's personnel and other stakeholders.
All too often, we associate the word disaster with natural disasters such as fire, storm or floods, even though they are only responsible for 3% of all cases of IT failure and data loss. More common incidents are human error, power outages, hardware and software malfunctions and cyber-attacks. The consequences of these failures can be just as bad, regardless of the scale on which the company operates.
Our solution: DRaaS
We conclude that, given the ever-growing interdependence of business and IT, Disaster Recovery is definitely on the agenda for most companies, but many organizations have doubts about its affordability, cost-effectiveness, feasibility and reliability. We have developed Disaster Recovery as a Service (DRaaS) to offer a solution to those issues. DRaaS is Disaster Recovery in the cloud and therefore 100% OPEX using a pay as you go model. We fully customize it to your business needs to include SLA-driven services that guarantee complete, future-oriented outsourcing of your IT continuity for complete peace of mind. By offering Disaster Recovery as a Service, we can maximize the opportunities provided by the cloud compared with conventional, often time-consuming and expensive workloads in a local infrastructure, such as the recurring processing of tapes or disks and their transfer to a secure location.
Realdolmen has all the expertise and knowledge required to implement a DRaaS solution from start to finish.
Before you switch to DRaaS, it is important to check that all prerequisites have been met and that we have a good understanding of your objectives in terms of business continuity and the impact of unavailability in case of IT failure.
It is important to determine the correct Recovery Point Objective (RPO) and Recovery Time Objective (RTO) for each application in order to use this to classify and prepare a design for the desired recovery solution. The Recovery Point Objective (RPO) is about the maximum amount of data that can accept losing in the event of an IT failure. The Recovery Time Objective (RTO) is about how long it can take before your IT infrastructure is operational again. RPO and RTO are related, but each requires a separate analysis. Everything depends on how business-critical the environment and data are (low, high, critical) and what the available budgets are.
Realdolmen not only provides the DRaaS solution; it can also offer support for the operation of your DRaaS environment. Options range from reactive support to fully outsourced formulae for continuous support for your IT architecture.
For our implementations, we work with technology partners Veeam and Commvault. They allow us to roll out secure, state-of-the-art DRaaS solutions. Veeam is suitable for smaller and less complex environments. The Commvault platform is recommended for cases where continuity of less common technologies is required.
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If you have any other questions, please don't hesitate to get in touch with us. We will be happy to advise you.