With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business - and delight your customers.
Event
The age of AI comes to customer serviceIn this webinar, we delve into the intersection of next-generation AI and customer service excellence within the context of Dynamics 365. With artificial intelligence you don't need to compromise between delivering personalized customer support and operational efficiency. It is time to rethink how we serve our customers in this exciting era of innovation.
You will see hands-on demos of how Copilot in Dynamics 365 Customer Service empowers customer service agents to resolve issues faster, streamline time-consuming tasks and create content backed by trusted support sources. We will share best practices and ideas on how leading companies are using Dynamics 365 Customer Service and Microsoft Customer Voice to deliver a memorable customer experience.
This webinar is ideal for business leaders who want to understand the transformative impact of AI on customer service productivity as well as customer service managers and supervisors who want to learn how AI can enhance efficiency and effectiveness while ensuring exceptional customer experience. In the current competitive landscape, staying informed about AI advancements is crucial. Attend this webinar to stay ahead of the curve and explore the future of customer service.
Speaker
Solution Architect Microsoft Business Applications