In a rapidly changing world, it is often difficult to choose the right focal points. Yet we see that success stories in the current market are written by companies that are obsessed with their customers. These companies create value by offering their customers convenience, speed, experience and personalization. The blueprint for these sorts of companies is based on leadership that is willing to challenge the status quo, strategies that accelerate growth by constantly rethinking their customers' experiences, and business models that function as finely-tuned prototypes rather than static machines.
Customer ExperienceOnly customer obsessed companies will survive disruption
Agile development is a true development approach that comes with many benefits. Agile is a mindset that starts with the question, "What can I do to create the most value from day one?"
How CRM can support your business is different for every company. Furthermore, in an age where social media and mobile working can no longer be ignored, you want to be ready for the new ways of communicating.
There are roughly three elements (external communication, internal communication and archiving) that summarize your entire documentation flow.