ICT Supports Business
Lots of companies are holding important discussions about digital transformation. This often involves first thinking in terms of technology, but that’s only part of the story. If done properly, the digital transformation takes place at the intersection between business and ICT. In other words: to transform successfully, it’s crucial for ICT to contribute as much as possible to the strategic business objectives.
Enterprise Architecture Determines the Future
One of the most important aspects of a successful digital transformation is choosing the right enterprise architecture to establish good links between the organisation’s business model and the ICT landscape. You don’t just have to map out the existing and future situations for this, but also make sure the path between them is in line with your strategic business objectives. In summary: enterprise architecture helps an organisation transform from what it is to what it has to be in a controlled and future-proof way.
The ultimate intention is of course to actually realise the strategic objectives. One of the most important tools for this is strategic portfolio management. This means: putting a portfolio together with a bird’s eye perspective of all the projects, processes and activities required to go from the existing to the future situation efficiently and profitably. This portfolio is constantly weighed up against the enterprise architecture and business priorities currently in place – also from a budget perspective.
What cannot be underestimated is the importance of change management. After all, an organisation can only change if the employees want to and can adopt the planned change. People often feel resistant to change. And this doesn’t just apply for employees, but also for other stakeholders such as suppliers and partners. Informing and involving everyone in the process – preferably as early on as possible – helps remove this resistance. And ultimately makes the transformation successful.