In this ever-changing world, organizations are challenged to adapt to the ongoing digital flow that generates new economic, administrative and social opportunities. To get the most out of this positive digital flow you need to balance your activities around important accelerators like futureproof ICT, a good employee experience, customer centricity, product & service innovation and sector excellence.
Due to the climate change, the resulting demand for sustainable energy supply and the challenge to cope with scarce resources, the transformation of the energy & utilities sector is unstoppable. In practical terms, every actor in the value chain will be (is!) impacted. The imperatives of the energy transition and the development of renewable energies on the one hand, decentralized production and the deployment of local networks supporting resources reusage and circular economies on the other hand, and finally, the tremendous opportunities linked to the penetration of digital technology. It’s time to move away from the ‘traditional’ approach and enter the Smart domain. Develop B2B, B2C and even B2T services based on smart data management to meet new uses (electric vehicles, smart buildings, prosumers, etc.) and consumer expectations, while working to optimize the bill of your customers.