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Atlassian Application Lifecycle Management

Manage the lifecycle of your applications with the right processes and supporting tools from the Atlassian Suite.

Whether it’s HR processes, service management, knowledge management or Agile software development, Atlassian offers solutions used by thousands of teams around the world.
Jira Software, Jira Service Management and Confluence may be the most well-known applications, but don't forget Jira Work Management, Align, Trello, Bitbucket, Bamboo, Access and many others.
Don't forget the Atlassian Marketplace, with well-known plugins or add-ons such as Tempo (timesheets), Big Picture (portfolio management), Zephyr (testing) or eazyBI (reporting).

Leave the worries to us

As an Atlassian Platinum Solution Partner, Inetum-Realdolmen can guide you through the entire route that you want to take with Atlassian. Our certified consultants will ensure the successful roll-out of tools and processes even in the most complex environments. We are backed by many years of experience in developing software and a thorough knowledge of Application Lifecycle Management (ALM) processes and tools. Our approach is always based on providing multidisciplinary teams to support and improve people, processes and tool ecosystems. Fully in line with our overall BizDevOps vision.

How can we help you?

License Management
As a Platinum Atlassian partner, we can offer you a competitive discount with regards to the list prices of your licenses. You will benefit from our licensing expertise and follow-up. On top of that, we can arrange co-terming for your licenses, so that renewal dates are aligned.

Assessment
Before diving into the processes and tools, it’s best to be clear where you want to go. What is your current level of ALM maturity? What are the business expectations and process challenges? A BizDevOps assessment will help you to answer these questions. You will be given a realistic roadmap to achieve your (long-term) goals efficiently. Together.

Implementation
Is your direction already clear? We can help you get off on the right foot, applying the best practices you can expect from a partner:

  • Select the best tools for your environment: functional and technical consulting
  • Optimal Installation & configuration
  • Effective integration of existing tools

Coaching and Training
For tools and processes, both for end-users and system administrators: as an Atlassian Certified Training Partner, you can attend official Atlassian University training courses through us.

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Maintenance & Support
We can manage the entire platform for you, with a team that can scale as you grow. This means that you can use an environment that is regularly updated to the most recent versions. In addition to this, our Managed Services team provides a top class service desk with guaranteed SLAs, answering all your questions whether functional or technical. Within this service offering, you can choose from various hosting options. This Managed Service is offered for both Atlassian Cloud and data center products.

Jira Service Management
You use Jira and Confluence to collaborate and deliver (software) products, but with Jira Service Management (previously Jira Service Desk) you can also support Operations in the familiar Jira environment and with additional solutions such as Insight, Opsgenie and Statuspage. We have in-house ITIL and DevOps specialists who can assist you in setting up your IT Service Management (ITSM).

Atlassian Cloud or Data Center Migration
Atlassian will discontinue the maintenance of server licenses in 2024. The alternative is a migration to a data center ('on premise') or to the cloud. A cloud environment is ideal for scaling, performance and productivity. We will help you on your way or guide you through the migration process to go from an on-premise installation to a cloud environment:

  • Mapping benefits, creating a roadmap, defining a migration strategy
  • Planning, preparing, testing, migrating and launch

As a Platinum Solution Partner we support all Atlassian products, on premise and in Atlassian cloud.

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Discover our overall ALM vision

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BizDevOps

People and organizations live in a rapidly changing world, full of volatility, uncertainly, complexity, and ambiguity.
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Control on the application lifecycle that goes beyond the classic software development lifecycle has become more important than ever.