Results of the 2021 Digital Flow survey

18 November 2021

digital flow

The challenges of digitalisation are now widely shared and have become part of everyday practices. Active employees and managers see digital uses as a tool for collective performance, provided that it closely matches their needs and can adapt to ongoing change. Digitalisation processes in companies have sped up during the health crisis, allowing them to adapt fast or catch up for those who have been lagging. Digital transition today must be addressed as a whole to make it a leverage of positive impact on all of society. Digital technology is starting to be seen as a real driver of sustainable environmental transition according to Inetum’s 2021 digital flow survey conducted by the CSA Institute.

Conducted on behalf of Inetum (formerly Gfi), a summary of the results of the second digital flow survey has just been published. This annual poll that is carried out in collaboration with the CSA Institute monitors the development of digitalisation issues in companies, both from the point of view of employees and of managers. Today, in an era after digital transformation, there is a clear need to adapt continuously to new demands and uses. This opens numerous opportunities for turning digital technology into a leverage of positive impact for organisations. Based on the survey, Inetum as a leader in digital services and solutions in Europe wants to identify its digital needs in order to address the current and future needs of organisations even more effectively.

Discover all the results of the Digital Flow Survey 2021 here or get a quick overview through this clear infographic.

Inetum’s second digital flow survey shows an acceleration in digital transition, a convergence of benefits between management and staff, a focus on data, and environmental concerns that are becoming a priority.