In this blog post we reflect on three paradoxes that we faced recently, and likely many others along with us. How did we deal with them internally, as an organization and towards our employees? And how did we help our customers with this? There's a recurring theme here – our DNA.
Peace in the Midst of Chaos
A crisis generates all kinds of new challenges that require attention. How can we achieve peace under such conditions? As peace is often inextricably linked to time, it can certainly help to free up time in our daily operations. Right from the start, we opted to set up a multidisciplinary coronavirus unit with members from all levels of our organization (HR, marketing, communication, sales, facilities, management, etc.). This provided rest and a focus to each day, and made it possible for the right people to make the right choices. In turn, decisions got communicated rapidly and clearly to all stakeholders.
This is actually something we do for our customers on a daily basis as well. Together, we review which everyday tasks and processes we can take out of their hands. Additionally, we're constantly on the lookout for ways to make the existing situation more efficient. As many companies definitively embrace remote working as an organization, for example, they have expanded their Teams license or accelerated their switch to the cloud. Training employees in the use of such new technologies can also be an important optimization factor.
“To allow our people to adopt new ways of working, we've had to make a very rapid transition. In addition, we've analyzed all our projects and searched for ways to accelerate them, so as to emerge from this crisis in optimum condition. Together with Realdolmen, we're investigating which IT systems and processes are candidates for further optimization,” says Olivier Knockaert at Vanheede Environment Group in an episode of our Z-Digital Flow series.