An empty residential unit means lost income for both residential care and assisted living facilities. In addition, intensive waiting list management leads to a rise in administrative costs, especially as not all essential information is centrally available. Using a centralized solution based on customer files to consistently manage waiting lists can certainly help make this more efficient. That's why we provide a comprehensive waiting list management solution in the form of Dynamics 365. From recording customer needs and desires to managing lists at central or site level, every requirement has been anticipated. The application charts your sites as well as prospective residents and customers and links these two sets. The system is extremely user-friendly and can be filled out on the spot with the customer. There is no longer any need to worry about who is at the top of the list or unanticipated complications such as condemned housing or a suddenly deceased partner. The solution anticipates these factors and takes into account all parties involved in waiting list management.
Waiting List Management
Network Management
Health care focuses on care recipients. Even so, the surrounding network is equally vital to the provision of efficient health care. Which parties are involved – significant others, other family members, key holders, GPs? Is there a designated agent? Nothing is worse than someone requiring emergency care and having the wrong people informed. Another avoidable scenario is when the home care provider is at the door, but is unable to get in because the wrong person was contacted for the key. This wastes time that could be better used to provide the care recipient with effective care. Dynamics 365's structured approach to establishing relationships between various types of contact persons and customers, including fully dynamic virtualization, means you can support care recipients much more efficiently.